Flexible Veterinary Consultations in Raymond Terrace & Thornton

At My Vets Irrawang & Thornton, we know every pet is unique — and so is every consultation. Whether your pet is due for a routine check-up, feeling unwell, managing a chronic condition, or simply needs ongoing preventative care, our experienced team is here to help.

We offer both veterinary and nurse consultations to ensure your pet receives the right care, support, and advice at every stage of life.

Veterinary Consultations


Our veterinarians provide thorough consultations focused on your pet’s health, comfort, and wellbeing. We take the time to listen to your concerns, perform a detailed examination, and discuss the best options for your pet’s care.



Routine Health Checks

Regular health checks are one of the best ways to keep your pet healthy and detect problems early. During these consultations, we assess your pet from nose to tail and discuss any concerns you may have about their health, behaviour, mobility, weight, or lifestyle.


Vaccinations

Vaccinations are an important part of preventative healthcare and help protect your pet from serious infectious diseases.

Our vaccination consultations include:

  • A full health examination
  • Discussion of lifestyle and risk factors
  • Tailored vaccination recommendations
  • Parasite prevention advice

Please note: Vaccination appointments are available on the hour only when booking online.


Sick Pet Consultations

If your pet is unwell, our vets are here to help diagnose and treat a wide range of medical conditions. Common reasons for sick pet consultations include:

  • Vomiting or diarrhoea
  • Itching or skin problems
  • Ear infections
  • Lameness
  • Eye issues
  • Changes in appetite or behaviour
  • Coughing or breathing concerns

We have access to in-house laboratory testing, digital X-ray, ultrasound, and advanced diagnostics to assist with rapid diagnosis and treatment planning.


Senior Pet Consultations

As pets age, their healthcare needs change. Senior health consultations focus on early disease detection, mobility, pain management, weight monitoring, and maintaining quality of life.

We may recommend:

  • Blood testing
  • Urine testing
  • Blood pressure monitoring
  • Arthritis management
  • Nutritional support


Puppy & Kitten Consultations

Welcoming a new furry family member is exciting! Our puppy and kitten consultations help give your new pet the best start in life.

We can assist with:

  • Vaccination schedules
  • Parasite prevention
  • Nutrition advice
  • Behaviour and training guidance
  • Desexing discussions
  • Microchipping


Behaviour & Anxiety Consultations

Behavioural concerns can significantly impact both pets and their owners. Our team can help with issues such as:

  • Anxiety and stress
  • Fear-based behaviours
  • Separation anxiety
  • Toileting concerns
  • Introducing new pets

As a Gold Cat Friendly accredited clinic with fear-free trained staff, we aim to make visits as calm and stress-free as possible for all pets.


Telemedicine Consultations

We understand that sometimes getting to the clinic isn’t always easy. That’s why we offer telemedicine consultations for suitable cases, allowing you to speak with one of our veterinarians from the comfort of your home.

Telemedicine appointments can be helpful for:

  • Follow-up consultations
  • Discussing test results
  • Behaviour and anxiety concerns
  • Chronic condition management
  • Arthritis and mobility discussions
  • Nutrition and weight management advice
  • Minor skin or medical concerns
  • Quality of life discussions

During a telemedicine consultation, our veterinarians can assess your pet’s history, discuss concerns, review photos or videos where appropriate, and provide treatment recommendations or ongoing care advice.

Please note:

  • Telemedicine is not suitable for emergencies or pets requiring a physical examination.
  • Some consultations may still require an in-clinic visit for accurate diagnosis or treatment.
  • Telemedicine appointments are offered at the veterinarian’s discretion and must comply with current veterinary guidelines.

If you are unsure whether a telemedicine consultation is appropriate for your pet, our friendly team is happy to help guide you. 🐾


Quality of Life & End-of-Life Consultations

These consultations provide compassionate support for pets with chronic illness, age-related decline, or terminal conditions. We understand these decisions are difficult and are here to guide and support families with empathy and honesty.

Telemedicine Terms & Conditions

Consultation Types & Prices


At My Vets Irrawang & Thornton, we offer a range of consultation types to ensure we can provide the appropriate amount of time and care for your pet’s needs.


Standard Consultation

Our standard consultations are suitable for routine health concerns, preventative care, vaccinations, and general medical appointments.

Approximate consultation time: 20 minutes
From $114.50

Suitable for:

  • Vaccinations
  • Minor illnesses
  • General health checks
  • Skin and ear concerns
  • Routine medical discussions
  • New puppy and kitten checks


Extended Consultation

Extended consultations allow additional time for pets with more complex medical concerns or appointments requiring detailed discussions.

Approximate consultation time: 40 minutes
From $205

Recommended for:

  • Multiple concerns
  • Complex medical cases
  • Behaviour consultations
  • Quality of life discussions
  • Senior pet assessments



Revisit Consultation

Revisit consultations are for rechecks and ongoing management of conditions recently assessed by one of our veterinarians.

These appointments are designed to monitor your pet’s progress, response to treatment, and ongoing care needs.

Approximate consultation time: 15–20 minutes
From $94.50

Common revisit appointments include:

  • Wound rechecks
  • Ear infection follow-ups
  • Medication reviews
  • Post-illness progress checks
  • Ongoing skin condition management


Short Consultation

Short consultations are designed for brief appointments requiring a quick veterinary assessment.

These appointments are generally used for pre-surgical checks or simple concerns that do not require a full consultation length.

Approximate consultation time: 10 minutes
From $70.50

Suitable for:

  • Pre-surgical health checks
  • Simple repeat prescription reviews
  • Quick progress assessments

Please note: If additional concerns are discussed during the appointment, your consultation may be upgraded to a standard consultation to allow adequate time for your pet’s care.


Urgent Consultation

Urgent consultations are reserved for pets requiring prompt medical attention on the same day.

These appointments are prioritised within our schedule to allow us to assess unwell pets as quickly as possible.

From $205

Examples may include:

  • Vomiting or diarrhoea
  • Breathing concerns
  • Injuries
  • Sudden pain or lameness
  • Collapse or lethargy


After Hours Consultation

After hours consultations are available for urgent cases requiring veterinary attention outside our normal consulting hours.

Availability may vary depending on veterinarian availability and case urgency.

After hours fees apply starting from $325

If your pet requires urgent veterinary attention after hours, please contact our clinic for advice.


Telemedicine Consultations

We also offer telemedicine consultations for suitable non-emergency cases and follow-up appointments, allowing you to speak with one of our veterinarians from the comfort of your home.

From $114.50

Telemedicine consultations may be suitable for:

  • Follow-up appointments
  • Behaviour discussions
  • Chronic condition management
  • Arthritis and mobility reviews
  • Nutrition consultations
  • Reviewing test results

Please note: Telemedicine appointments are not suitable for emergencies or pets requiring a physical examination.

Telemedicine Terms & Conditions

What To Expect During Your Pet’s Consultation

During your appointment, our team will:

  • Discuss your concerns and your pet’s history
  • Perform a thorough physical examination
  • Recommend any necessary diagnostics or treatments
  • Provide treatment plans and preventative care advice
  • Answer any questions you may have


Consultation FAQs

How long is a vet consultation?

Most consultations are approximately 20 minutes, depending on your pet’s needs.

Can I book directly with a nurse?

Yes — many routine services such as nail clips, injections, post-operative checks, and weight checks can be booked with our veterinary nurses.

Does my pet need to see a vet before a nurse consultation?

Some nurse consultations require a recent veterinary examination. Our team can advise you when booking.

What should I bring to my consultation?

Please bring any current medications, previous veterinary history if relevant, and a urine sample if requested.

What if my pet is anxious at the vet?

Our team uses fear-free handling techniques and provides separate dog and cat areas to help reduce stress during visits.




Veterinary Nurse Consultations


Our experienced veterinary nurses play an important role in your pet’s healthcare journey. Nurse consultations are ideal for many routine treatments and follow-up care needs.

Please note: Some nurse consultations require your pet to have had a recent veterinary examination.


Nurse Consultations We Offer:


Weight Checks & Nutrition Advice

Monitoring your pet’s weight is an important part of their overall health. Our nurses can help with:

  • Weight monitoring
  • Body condition scoring
  • Diet guidance
  • Weight loss plans


Nail Clips

Some pets need regular nail trims to stay comfortable and prevent overgrowth.


Anal Gland Expression

Routine anal gland expression may be recommended for some pets experiencing recurring issues.


Post-Operative Checks

Our nurses perform post-operative checks to monitor healing and recovery after surgery.

Bandage Changes & Wound Checks

Regular wound care and bandage management are important for proper healing and comfort.

Medication Administration

Our nurses can administer many prescribed medications and injections where appropriate.


Heartworm Injections

We offer yearly heartworm prevention injections for dogs.
Please note: Pets receiving a nurse-administered heartworm injection must have had a veterinary examination within the previous 3 months.

Cytopoint, Solensia & Beransa Injections

Our nurses can administer ongoing arthritis and allergy injections prescribed by one of our veterinarians.


Dental & Surgical Admission Appointments

Our nursing team will guide you through your pet’s admission process and answer any questions before their procedure.



Fear-Free & Cat Friendly Care

We understand that vet visits can sometimes be stressful for pets. Our team uses gentle handling techniques and fear-reducing strategies to help pets feel safe and comfortable during consultations.

Our clinic features:

  • Separate dog and cat waiting areas
  • Cat-only consult rooms and wards
  • Fear-free trained team members
  • Calming music
  • DAP diffusers and sprays
  • Thundershirts where appropriate



Book an Appointment

Whether your pet needs a routine health check, medical attention, or ongoing nursing care, our friendly team is here to help.

To book an appointment:

  • Book online anytime
  • Call our team to discuss the best appointment type for your pet
  • Contact us for urgent or next-day availability

At My Vets Irrawang & Thornton, your pets are family — and we’re passionate about helping them live happy, healthy lives. 🐾

Telemedicine Terms & Conditions

Policies

  • Payment Policy

    We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Amex and cash.

  • Patient Arrival Policy

    For your protection and that of others, all animals must be on a leash or in a pet carrier and properly controlled while in the waiting area or exam rooms.

  • My Vets Booking Policy

    At My Vets, we respect the time of our clients and aim to provide patient health care in a timely manner. No-shows, late arrivals, and late cancellations inconvenience our clients, patients, and our team. Please be aware of our policy regarding missed appointments.

     

    We understand you may be busy; to remind you of the booking, we will send you a confirmation message before your appointment. We ask that you confirm or contact the clinic on the same day to cancel or reschedule with no penalty.

     

    A $50 booking fee applies to secure a weekday procedure or a Saturday appointment. This fee is credited to your account and will go towards costs on the day.

     

    If you need to cancel your appointment, we respectfully request at least 24 hours' notice for consultations and 48 hours for procedures. Any cancellation or reschedule made less than the above time will result in a $50 fee as appointments are in high demand.


    We thank you for your understanding.

Book Now

If you have questions about our fees and services, please call Irrawang or Thornton to speak to our team.